Universal Orlando has begun testing Photo Validation Facial Recognition at Islands of Adventure ticket booths.
The testing is only being done on several of the ticket scanners and is optional. Other turnstiles are open during the “technical rehearsal” and still offer the fingerprint scanning option.
Universal is touting the new validation as a “faster way” to enter the parks.
Guests approach the turnstile to get their ticket scanned and wait for the camera to scan their face. The first visit will require your photo to be taken, but subsequent visits will allow a quicker entry once the photo is in the system. Once the scan is validated, you enter the park.
It is expected that the testing is being done as Universal would like to transition to the system as they get ready to open Epic Universe in 2025, which will be using the technology upon opening.
When speaking about Epic Universe last month, Mark Woodbury, Universal Destinations & Experiences CEO, stated that Epic Universe will be Universal’s “most technologically advanced park” and that it will use “facial recognition/photo validation technology” for ticket entry.
With the new validation method in testing, Universal Orlando has updated their Privacy information, which further explains the system and how it works.
What is Photo Validation?
Photo Validation is a new, faster, and more seamless way to begin your visit to Universal Islands of Adventure – you just scan, smile, and go!
How is Photo Validation being used at Universal Islands of Adventure?
Photo Validation is used to to access select experiences – including verifying tickets and ticket holders at Universal Islands of Adventure Park Entry. Photo Validation is currently in Technical Rehearsal and will be available on a limited and unscheduled basis. Guests may continue to use their finger scan at lanes without Photo Validation during Technical Rehearsal.
Are Guests required to use Photo Validation?
Using Photo Validation is optional. You may opt out at Park Entry, or at Guest Services. If you decide to opt out of Photo Validation, you will continue to enter the park using the same lanes as guests who do use Photo Validation. Adults who decide to opt-out will be required to present a Photo ID to validate their ticket.
What data does Photo Validation collect?
We take a photo the first time you use your ticket. From that photo, the software builds a Photo Template. A Photo Template is a unique set of data points based on facial features. On subsequent entries to Universal Islands of Adventure, a new Photo Template is created and will be compared to the stored template to validate your ticket or other entitlement.
How long will Photo Validation data be stored in your system?
Photo Templates and images will be stored for no longer than six months after the expiration of the associated ticket or other entitlement. This is consistent with our entrance finger scan process.
Stay tuned to Inside Universal for all the latest news on Universal Parks & Resorts and follow along on our forums & discussion boards.